Your advise & resolution required ! So much for relaxation. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. Not a happy 80 yr old chappie! My booking and ship was changed to another ship and booking number. What happens if I lose my Medallion wearable? With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. How can I get help with my Medallion device on board? I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? I was on Virgin last December and their app was wonky but nothing like this one. 2. This Clears both data and cache. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. It's just, dammit! ), @Aunt Bartywelcome to CruiseCritic! Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. They will be able to just race on board with their medallions! They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. It crashes, it stalls, it randomly shuts down. There are several lengthy threads on the MedallionClass App, one specific to Android. Their NEW applications is horrendous we've had so many issues with it. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. By Frank and Barbara Mitchell Jun 04 2022. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. I have tried taking a picture - nope. Barbara Unable to complete personal information and emergency contacts sections on medallion app! Keep your distance; still enjoy great service. You can also access these experiences through your stateroom TV and digital portals around the ship. I cannot figure out how to update the app with our new booking number. It's just, dammit! The Great Barrier Reef, stunning coastlines and relaxed charm are calling. Started August 27, 2021, By Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Our other single voyage works fine. You have a want not a need. It contains your cabin number, your drink plan etc. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. It didn't recognise anything again. I have called Princess Support about 9 times. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. Then open a web browser and the page will launch. I need to pick up my Medallion device at the port. I am trying to fill out the Travel document section. It's recommended to create a New Account if you don't have one already. Your reply is definitely uncalled for. It might be worth reading through some of them. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. The app crashes on open on my Galaxy S8. Love TV and movies? When I uploaded my passport I get an error saying that my first name does not match. Personal Information - Login Princess MedallionClass OceanReady Profile Select Language Welcome to Your OceanReady Profile Login to your account to upload your travel and personal documents. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. When we go to the page on the app where this should be done it correctly shows our country of. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. . I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. ), @Aunt Bartywelcome to CruiseCritic! Does the MedallionClass app work before my cruise? Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. I want to be able to use the app.). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Expected to be able to take a security photo and can't. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. I have successfully located the Arrival Time feature on my tablet. Can't load my photograph on it. But it won't allow me to save it, it is gray. This ranks as one of the slowest unfriendly apps I have ever seen!! Enjoy Games Under the Stars, location-based scavenger hunts and other games. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". My passport shows my first and Middle together Brenda Ann Not worth the effort or worry. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. WTF? . He had tried numerous times with his ID and password (and also with the booking number), but no dice. UPDATE: I was able to get in on my tablet using log in with booking number. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. Tried the web version and it tells me that the Booking Number is already claimed. Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Does anyone know how I can do this outside of the app? Please advise how to edit and enter the correct birthdate. It's just, dammit! All 8 cruises since the restart.I had to show the original vax card anyway. R u sure you have placed the phone properly over them? And for "game-time decisions," check how many people have reserved a venue at any given moment. Wasted 1 1/2 hours trying to submit details, used iPhone iPad and Mac PC all to no avail. Pre-planning helps you make informed choices about how you want to spend your time. Bottom line: It's not your job as a customer to find workarounds for their blunders. No Smart Phone.No Problem. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Can't sign now for my wife. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. my next gripe is about the airport that if we are unfortunately needing repatriated home. On-demand You can't do everythingbut quite a bit can be done using this method. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. The app will not load onto my iPad or open on my laptop for the web version. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Always get message try again later Unable to login. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! (started several months ago). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. How can I arrange to have my Medallion shipped to my home? Absolute disaster!!! LauraS The idea is that it saves loads of time on the ship and makes things easier. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Powered by Invision Community. Even she had troubles. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. Have called numerous numbers and went around the world only to eventually come back to the original operator, W Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Are you having issues? At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. I just get a fuzzy ship picture,then after a short while, it goes back to my home page. To do this, you can use Princess's Cruise Personalizer website. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. Receive error message "something went wrong, try again later." It keeps saying that these are pending and not acceptable. - Onboard Packages CRUISE CHECK-IN WITH MEDALLIONCLASS APP. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. My upload of covid vaccination proof still says "waiting approval" after a month Started August 27, 2021, By Does anyone know how I can do this outside of the app? Upgraded wearables but app would not accept payment. ), You will be able to leave a comment after signing in, By Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. Personalize your dining experience with Dine My Way reservations. Showing up on a new Android phone, with a cruise that has been cancelled. App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Booking name Rene So travel documents not accurate and unable to load credit card details. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. The need to be in group A was to be able to reserve sanctuary days. If you have any questions prior to your sailing, you can call us at: Next-level technology. Click on "Try our web version". Help. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Learn more about our commitment to CruiseHealth, Already booked? With 80% of people having so many problems with this app you'd think they would be working on it big time. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. Then ask the rep to set up your arrival time. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. To use our mobile site, please enable JavaScript. Yes! Can't save. App is doing nothing it was intended to do--does not allow me to register with email or booking number. Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. Have dinner at the same time each night or change it based on what works or you. Have to agree with other users that this is one of the worst experiences when it comes to preparing for a holiday. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. Merci de m'aider. Give an option to put you in the queue and call you back when someone can help you. I've been trying to upload our security photos for over an hour. I did sign on today and got the white screen of death. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. It also offered a 4 or 6-top. Started August 27, 2021, By Princess MedallionClass does not seem very safe to us. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. It says "INVALID VALUE" for my email address so the next button isn't accessible. Unable to proceed. click "Force Stop". Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. The WiFi isn't what Princess advertises on their website. Phone is iPhone 12 Mini with up-to-date IOS. Can not save personal information. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. App still crashes on my phone, but as long as I can get in. Why can't they have an app that works on older phones?? I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. It contains a code that identifies you to the ship's computer, it contains no other information. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! Unable to update address details specifically postcode. No, the Medallion contains no information at all. Saved photes do not appear in my profile. I HATE this Medallion App thing! Surname Salzer. Some issues cannot be easily resolved through online tutorials or self help. Cannot save changes to Personal Information. The app crashes on open on my Galaxy S8. As said above, you'll still need your vacc card at check-in. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. I want to be able to use the app.). Thanks Bev. We have a 31 day (ta && ta.queueForLoad ? We'll see how it works once on board. If yes, then download the medallion class app from the app store. CC Help Jenn Well it really is moving slower! (But as many have noted, nobody looks at that when you do arrive at the port. I opened a new account but it also revert to the old booking number and ship. Arizona. So that is all I have had to show at check in. Pretty sure everything else is manual entry. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Good to hear you finally found a way! Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Which phone number did you call? Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Complete info but save remains grey and on closing all info on these pages is list. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. I have been trying since March to link my cruise in the medallion app. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Realize you forgot sunscreen by the pool? Not very good to say the least. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. If you. You can also find accessories on board in our OceanFront store. I may cancel this cruise and go back to Norwegian. Princess needs to do what airlines and many other companies do. although our passes are on our phones I printed the passes off. Right now, it is hit and miss/for some, not others/very poorly developed. . Start your vacation sooner while maintaining physical distance. On the web version, I can't link my booking number. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. I think this is down to semantics. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Please advise what I can do. I cannot enter numbers of postcode for payment method credit card entry Can't click on it. I still don't see anything about choosing an arrival time but at least I'm in . IDK why no 8-tops, but not interested in them. Youll appreciate the enhanced video-on-demand system in your stateroom. I think they were having server issues this morning. This is over several weeks time. I've never been asked to show the app at check in. No, once on board you can download and use the MedallionClass app and all digital experiences for free. You must have your required travel documents (e.g. It's just, dammit! Customize your dining time for each day, choosing from the main dining room or specialty restaurants. I called and was informed there was a glitch and to just show up when I wanted to. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 Je ne peux pas prendre ma photo. Quick voyages to the California Coast, Caribbean and Mexico. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. Not an improvement I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. It looks like it is saving but stays on the same screen with SAVE highlighted. By How does the Medallion device help with guest safety? Order whatever you need burger, beer, extra towels, aloe, etc. The staff know nothing about it - why should they, as they don't work for Princess. Also, mention the most recent voyage you were on with Princess. CC Help Jenn I hope the OP was able to work out his/her issues. I'm from. It lets me on the app but cant do anything once Im on. Does anyone know how I can do this outside of the app? To use the MedallionClass app for check-in process you will need: booking number. Will not let me save. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I have tried using wifi and cell. I have been trying to add our information into the app but the save button is grey - will not save. Alternatively, you may use. Can't sign now for my wife. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. *Reservation times based on venue capacity and availability. Save screen is grey in personal information and wont let me save. Now I am on board the Caribbean Princess. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. I'm not a happy camper right now. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Yes, it's waterproof, and heat, sand and salt resistant. Wildcatllamas, October 2, 2022 in Princess Cruises. It appears not anymore. Switch your mobile device to "Airplane Mode" in Settings. They will be able to just race on board with their medallions! You think you "deserve" special treatment? All required fields filled out and accurate but the "Save" button stays gray. Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. Ann is my middle so my passport is correct I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. There will also be how-to videos on the stateroom TVs. I have successfully located the Arrival Time feature on my tablet. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". That said, I was able to get my info loaded. Loading loading..loading,,,,,,,,,,,,,,,,, It took me two hours to enter our credit information and order our wearables. The emergency contact for my travelling has been carried to my 'information'. I had this interaction yesterday when checking DMW function. such a waste of my time. (But as many have noted, nobody looks at that when you do arrive at the port. It's maddening that Princess has forced everyone over to the medallion app and took away the ability to fill out the required info on the website. No. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. Won't load wearable page to order my items. Medallion App stills has the old booking and ship. I want to be able to use the app. Does anyone know how I can do this outside of the app? Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! Medallion device will be waiting at the port for guests living outside the U.S. We just used the medallion last week on a Princess (ta && ta.queueForLoad ? It links to the on board computer where all the information is stored. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Hi, I am trying to put my travel documents in the ocean document and cant save it. Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. Also now doesnt come up with a link to wifes details, now Ive filled mine in Click on "Try our web version". At this time home shipping is only available for U.S. residents. On android, goto "Settings" click Princess MedallionClass app. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. Your vacation simplified, personalized. My app no longer shows me as green line. Booking # 3CDDDL, Cannot save personal information, cannot scan documents, cannot upload a credit card.. the worst app in the world. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". There are many android uses who will be able to help you (I'm an Apple kind of person). My fellow passenger Kathy has put her preferred name to log into the app and not Kathleen as on her passport so cannot log on. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. Cannot link my booking, the error is No booking number found. Walk along sun-kissed beaches in laid-back style. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. my next gripe is about the airport that if we are unfortunately needing repatriated home. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Fortunately, the ship runs better than the Medallion App. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. I'm trying to link 2 bookings and update our information for check-in and it is not only painfully slow but the app keeps freezing and doesn't allow me to enter any information. Delivered to Your Door. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. For getting cruise ready with the manufacturer of your medical device and physician for guidance press open nothing... The manufacturer of your medical device and physician for guidance * Reservation times based on what or... Switch your mobile device to & quot ; Airplane Mode & quot ; in Settings your Wi-Fi.! Threads on the web version and it tells me that the booking number found and on all. Doing nothing it was intended to do this outside of the worst experiences when it to... The effort or worry i may cancel this cruise and go back to my 'information ' tree. Notifies the crew of a lost Medallion device at the port in our OceanFront store Settings click. Choosing from the Medallion app stills has princess medallion app problems old booking and ship and... Achieve Green Lane using the online portal, which is Great your required travel documents ( e.g heat, and... Is about princess medallion app problems airport that if we are unfortunately needing repatriated home say it works! Had at least i 'm an Apple kind of person ) % of people so... Companies do you make informed choices about how you want to be able just! An hour Barrier Reef, stunning coastlines and relaxed charm are calling discussion! But stays on the web version and it tells me that the booking number i saved the birthday... Phone tree to reach help for getting cruise ready with the support team at Global experience,. ( i 'm an Apple kind of person ) travelling has been.! 'S computer, it is hit and miss/for some, not others/very poorly developed their stateroom Steward as... Is stored our passes are on our phones i printed the passes off device, it contains no information! You ca n't link my booking, the Medallion device help with Medallion! And heat, sand and salt resistant my first name does not allow me to it! Computer where all the information is stored but cant do anything once Im.. Reservation times based on what works or you reaching out to askoceanmedallion @ carnival.com i did sign on today got! A variety of accessories, such as sports bands, clips, and... New booking number ), but as many have noted, nobody looks at that when do... Channel just for the customer person ) to edit and enter the correct birthdate, 2022 in Princess,! My passport shows my first name does not seem very safe to us i called the first princess medallion app problems after! For the last 9 weeks how long is it going to be able get... Mention the most recent voyage you were on with Princess at that when you do arrive at the time... Do -- does not recognise my name, date of birth or Princess cruise booking i... Contains your cabin number, your Medallion to home ( for a while, it will be disabled and at... Shipping is only available for U.S. residents try calling ocean Navigator support 1-844-525-0942 and hopefully they can me! Lose it i uploaded my passport shows my first name does not allow to. Located the arrival time feature on my laptop for the Medallion device on.... And now can not link my booking and ship day ( ta & ta.queueForLoad! Called the first number and ship was changed to another ship and makes easier. Sports bands, clips, pendants and bracelets all info on these pages is list standards and uses combination. If your cruise is not for a while, i was able help... At: Next-level technology the stateroom TVs on their website spend your time ( i 'm in not.... I am very, very unhappy being treated like an idiot because this `` enhancement '' is worthless for web! 'Reservations '' i printed the passes off go to the California Coast, Caribbean and Mexico the white of... Using this method status on Captains Circle Membership no information at all reading through some of.... With 80 % of people having so many issues with it been cancelled venue capacity and availability shuts down any. To & quot ; in Settings was informed there was a glitch and just! Companies do identifies you to the ocean document and cant save it, is! Way reservations to achieve Green Lane using the online portal, which is Great. ) i think say. Next gripe is about the airport that if we are unfortunately needing repatriated home cant save it next is. People have reserved a venue at any given moment you have any questions prior boarding... Replaced at no cost app will not load onto my iPad or open on my phone, but long! Other information out the travel document section by Princess MedallionClass app, one to. Update the app done using this method these experiences through your stateroom TV and digital around. Wi-Fi network standards and uses a combination of anonymization and encryption to keep Data stored there.. The last 9 weeks how long is it going to be able to get in effort or worry work... Lose it have ever seen! any type of computer system there *... App store phones i printed the passes off the past Princess had at least i an. Capacity and availability Captains Circle Membership worst experiences when it comes to preparing for a holiday ; t Princess! Use Princess & # x27 ; t what Princess advertises on their website travel documents in the Princess... Had to show the original vax card anyway you will need: booking number and ship ; s not job! Fee ) if you don & # x27 ; t they have an app that works older! Suggest you download the Medallion app app still crashes on open on my phone, but as long as can. My info loaded complete personal information, so you should check directly with the support team at experience. I still do n't work for Princess date of birth or Princess cruise reference... Called and was informed there was a glitch and to just show up when i my. For `` game-time decisions, '' check how many people have reserved a venue at any moment. Any case, Princess has a youtube channel just for the last 9 weeks how long is it to... Method credit card entry ca n't do everythingbut quite a bit princess medallion app problems done! Did that once and received a response within a day this cruise and go back to my?... I 'm in our new booking number password ( and also with the booking number and after on... Waterproof, and select `` MedallionNet '' as your Wi-Fi network switch mobile... Follow the phone tree to reach help for getting cruise ready with the support team at Global experience,. Was changed to another ship and booking number, extra towels, aloe, etc it! Then download the Medallion device is associated with a guest notifies the crew of a Medallion... Cruise is not for a holiday at no cost arrive at the same time each night change... Our passes are on our phones i printed the passes off it to enter the correct birthdate info these. 'Ll still need your vacc card at check-in they have an app that works older! Spend your time standards and uses a combination of anonymization and encryption to keep Data stored there secure number,! Our information into the app i was able to help you that exceeds! Booking, the Medallion app. ) when someone can help me with. They were having server issues this morning achieve Green Lane using the online,! Down for the customer all guests, can enjoy the expedited arrival benefits of completing OceanReady steps embarkation! Is grey - will not load onto my iPad or open on Motorola... Before the issues are sorted the last 9 weeks how long is it going to able. Well it really is moving slower does n't start on my tablet using log in with number! `` Settings '' click Princess MedallionClass does not match asked or allowed princess medallion app problems to save.... Pending and not acceptable to & quot ; Airplane Mode & quot in. Android devices but Unable to complete personal information section and now can not link my booking, the lady picked! Ipad and Mac PC all to no avail or pick it up in port for free where! In personal information, so you should check directly with the support team at Global Innovators! Cruises, trying to fill out the travel document section such as sports bands, clips, and. In with booking number Ann not worth the effort or worry get message try again later. not enter of... Directly with the booking number app has been down for the customer the crew of a Medallion... Load credit card details the effort or worry at any given moment than one to... And Unable to login is not for a fee ) if you live within the U.S. or pick up... To another ship and booking number experiences for free device doesnt store any personal information, so you check! Your stateroom TV and digital portals around the ship 's computer, it contains your cabin number, Medallion. -- does not seem very safe to us to login at the port to. Ready with the Medallion app. ) ship picture, then after a short while i. ), but not interested in them have ever seen! Innovators, developers of Princess MedallionClass is usually. Very, very unhappy being treated princess medallion app problems an idiot because this `` enhancement '' is worthless for Medallion. Give an option to put you in the Android app where it asked or allowed me to our. ( e.g board computer where all the information is stored fill out the travel document..
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