MARRIOTT GROUP GLOBAL PRIVACY STATEMENT. training program helps professional travel advisors navigate the ever-changing hotel industry landscape and be better informed to help their clients choose hotels that best suit their needs and style. Qualify each business opportunity and suggest Marriott products which are in line both with customer needs and hotel business needs. The training is accessible on a multi-device platform to allow maximum flexibility and convenience. View your Hotel Excellence! Receive enhanced commission as a Preferred Travel Agency (PTA). To qualify for Fam-Tastic benefits: Complete the Hotel Excellence! A booking widget will appear on the screen for you to continue to search and book. Are you the Owner, Manager, or Senior Executive of this Agency? Show more Show less Assistant Director of Sales Hilton May 2013 - Mar 2017 3 years 11 months . At Marriott, we are a team; we support and trust each other. This training is delivered to all sales managers. Articulates to the customer the financial benefits of a proposal as it pertains to the customers business objectives. Becky Cao Knowledge of Group and Extended Stay segments and business needs of each of Marriott Brand. Chicago, IL 60611. Additionally, existing CE module offerings are eligible for 2023 CE credit if not previously completed. Gladys OMahony Successfully complete two Continuing Education micro-learning modules of your choice. Job Category Sales & Marketing. Log in to www.Marriott.com/travelagents. Dashboard. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For advisors associated with an agency outside the US or for advisors associated with a AAA location: valid photo ID and a business card or employment verification letter on the letterhead of their agency is required at check-in. 1998 - 2023 Marriott International, Inc. All rights reserved. Report on and analyze account information and relevant data; identify new business opportunities in their market segment and work with the GSO partners on creation of solutions. No credit card required. Thanks to everyone's inclusion and help, I can continue to learn and grow. Consider us just another part of the team and truly win at sports travel. It is subject to availability and fully yieldable. graduation status as it relates to your agency maintaining their Preferred Travel Agency status and benefits. The "Not Started" status on your dashboard is an indicator that the assessment was not attempted/completed. You can view your Fam-Tastic eligibility status on your Hotel Excellence! Handles customer inquiries and lead requests for locally driven groups with rooms (e.g., 10-300 peak room nights) within predefined group sales parameters outside the sales office. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. Recertification requirements are communicated to the email provided by the agency owner/manager in sufficient time for the criteria to be met by the recertification deadline. Processes business correspondence and creates contracts and other related booking documentation as required. Marriott has certified. Build upon your classroom studies through our Hotel Internship Program . Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. Please email mipartnerprivileges@marriott.com, or contact Intermediary Partner Care at 1-800-831-3100, Option 5, or worldwide at 1-402-390-1651 for assistance. Marriott proprietary information. The program features micro-learning modules on a streamlined technology platform to allow travel advisors to customize their learning journey in a flexible and convenient format. Marriott Proprietary Information. account or REGISTER NOW to access the training. Refers opportunities to sales associate if business is outside these parameters. Leverages knowledge of resort amenities to close opportunities (e.g. Affiliated advisors are restricted from booking Marriotts Fam-Tastic and Travel Agent rates. Marriott International Headquarters, Bethesda, MD, USA. Marriott will send three email reminders to the email address on file as the PTA Commitment signer for the Preferred Travel Agency owner/manager before the recertification deadline. For individual room reservations, please contact your local reservation center. Travel advisors associated with an IATA/IATAN or CLIA location in the United States must have a valid IATA/IATAN VER# or CLIA EMBARC ID on their profile. Preferred commission will be paid starting from the date the agency satisfies the requirements. 3. Rebates are not allowed. is an online training program, specifically designed for professional travel professionals, to help them navigate the ever-changing hotel industry and to help their clients choose hotels that best suit their needs and style. Standard programs last 8-12 weeks but can extend to 12 months or longer in certain locations. If it is prior to April 1, 2023, and you are only qualified for CE 2023, you must either wait until April 1, 2023, to make a reservation, or ensure that you are also qualified for CE 2022. If you are new to Hotel Excellence! From the dashboard, agency owners/managers can view how many qualified graduates each agency IATA/ARC/CLIA/TIDS number has, view/sign the Preferred Travel Agency commitment and check whether their agency is Preferred or Standard with Marriott. Job Number 23036400. Develops and delivers clear, evenly paced presentations and training sessions, using technology appropriately. Builds and maintains business relationships with key buying influencers. Location Waikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States. dashboard. I still remember those first few days at work, when I knew nothing. Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Works collaboratively with other sales channels (e.g., Area Sales, Group Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative. As we welcome you and your customers back to our hotels, we are working hard to provide a comfortable experience for all. Our new protocols are highlighted in Commitment to Clean, our latest Hotel Excellence! This is a significant . Works with customers to align preferences and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Uses understanding of customers organizational structure to enhance account management. Excellent selling skills and understanding of sales processes; can bring a sale to closure, Possess excellent verbal and written skills, Effective skills to up sell products and services, Ability to implement successful sales strategies for multiple properties, Possesses strong proactive and strategic sales skills, Hotel or Above Property Sales Experience preferred, Similar experience in external environment, Associate degree (AA) from 2 year college and/or two to three years of related experience or training, Equivalent combination of education and experience, Hotel management training and sales training desired. Perform consistently in the area of sales, meeting production goals each month/quarter/annually. This includes a thorough understanding of the accounts needs, buying processes, history, plans, organizational structure and strategies. If you havent logged in recently, you will be prompted to create a new MI Partner Privileges account. Update Jan. 2023: All Preferred Travel Agencies (PTAs) must take action by March 31, 2023 to maintain Preferred Travel Agency status. Select Access Fam-Tastic from the Hotel Excellence menu option at the top of the page. Note: Since your browser does not support JavaScript, you must press the button below once to proceed. In addition to the Core training, annual Continuing Education recertification training will be developed and required for eligibility for Fam-Tastic benefits. Manages the transaction of group customer inquiries and lead requests and achieves revenue and booking goals for the team. N. Position Type Management JOB SUMM Major Function. Click continue to sign in. Asia Pacific (excluding Greater China), Marriott International, Inc. Identifies sales opportunities in alignment with Marriotts business needs. The Travel Agent rate is yieldable and subject to availability. Be sure to review the Terms & Conditions. Please ensure that your profile name displays exactly as it appears on your photo identification that will be used to validate your reservation at check-in. Fam-Tastic reservations must be made in advance and can only be made via marriott.com/travelagents. Its as simple as that. and how to sell against them. million verified professionals across 35 million companies. Keep Leadership informed of trends, opportunities, market changes as needed. Travel Agency owners/managers can view their agencys status at any time by logging in to their Hotel Excellence! For individual room reservations please contact your local reservation center. Gains understanding of the propertys primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. Attended Marriott Sales Edge training and was a key member of opening team for new Marriott hotel. This will create a new account. Marriott International, Inc. The "Partially Completed" status on your dashboard is an indicator that you did not pass the assessment. The statuses that display under the Core Training and Continuing Education icons update based on your completion of the training assessments at the end of each training module. Learn first-hand about a. hotels operations no matter where you are in the world. Questions about Hotel Excellence! Understands the importance of the destination sell as well as the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. My favorite parts of my job include hosting employee birthday parties and participating in community service I can do what I love to do even when Im at work. (business & personal). We've changed the sign-in process to be more secure, ensuring the highest standards of security, while streamlining your experience across all of our Intermediary Partner Program websites. Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Y. Relocation? This email is already in use, you must select a different email. They will connect you with the Fam-Tastic Rate Assistance line to change the name on your existing reservation(s). Fam-Tastic rates allow travel advisors to familiarize themselves with Marriotts properties and brands to better recommend them to their customers. It went a long way in building confidence in my abilities. requesting a reasonable accommodation Training Program Marriott's acclaimed Hotel Excellence! For travel advisors associated with a US agency: an IATA/IATAN VER# photo ID Card or CLIA EMBARC Photo ID Card. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The HE! Curriculum pane will display at 85% complete and the status under the Core Training/ Continuing Education icons on the dashboard will remain as Partially Completed. Agency owners/managers should create a MI Partner Privileges profile with their email address, and attest that they are the owner/manager or other senior executive affiliated with the agency location so they can agree to the Preferred Travel Agency terms. So, we ask, where will your journey take you? Note: Since your browser does not support JavaScript, you must press the button below once to proceed. Marriott Sales Executive in Lansing, Michigan. JW believes our associates come first. Advisors based in the United States must add a valid IATA/IATAN VER# or CLIA EMBARC ID in their profile. Read 0 Marriott Sales Edge Sales Certificate reviews and learn if jobseekers recommend it, what advice they give, if you can make more money, or get a better job on Indeed.com. If you meet the requirements to qualify for the Fam-Tastic rate, the booking page will appear, and you may continue to search and book your Fam-Tastic reservation. Only travel advisors who have successfully completed the HE! Once you have located your reservation, you may proceed with your cancellation/modification request. Correspond with Marriott hotels in a timely manner, Utilize sales and negotiation skills to close on the business, Ensure proper processes put in place to execute the agreed upon strategy, Assist with negotiating contracts between hotels and customer to benefit both parties. The Dashboard will clearly indicate the following for each ARC/IATA/IATAN/TIDS/CLIA location: a) If a qualified graduate of the training is needed; b) whether the PTA terms have been agreed to; c) whether the agency is Preferred or Standard. (See the Fam-Tastic topic for more details on this exclusive program.) dashboard. CE 2023 has now launched and is required for stays arriving after March 31st. Access Edge is a cutting-edge, immersive sales training program that is delivered through self-guided modules and classroom experience. Because if youre happy, our guests will be happy. Job Number 22221353. Annually, an agency owner/manager must: 1) agree to the terms of being a Preferred Travel Agency and update their personal profile; and 2) have at least one qualified graduate of Marriotts Hotel Excellence! Design Hotels, Homes & Villas by Marriott International, All-Inclusive by Marriott Bonvoy and The Ritz-Carlton Yacht Collection do not currently participate in the program. If you can book at the Fam-Tastic rate, you will need to cancel your original reservation. Graduates also receive Continuing Educations Units: 10 CEUs towards the maintenance of the Travel Institutes CTA/CTC certification, or 8 CEUs for Association of Canadian Travel Agencies certification or 10 CLIA credits for CLIA agents. Travel agency owners/managers can view their Preferred Travel Agency status on their Dashboard at https://hotelexcellence.marriott.com. Get 5 free searches. David Bartlett Log in with your MI Partner Privileges credentials. For information on Please allow four hours before booking a new reservation on marriott.com/travelagents. (HE!) Marriott proprietary information. today. To find out more, read our privacy policy. Marriott believes in a career that flourishes with you. Photos: 125, Courses Complete the latest Continuing Education training. Check availability for the location of your preference at the Fam-Tastic rate. Developed daily accounting reporting requirements and best practices. Fam-Tastic rates are good for stays at 8,000+ participating Marriott properties in 139 countries and territories worldwide. New York City & Westchester County, NY Applicants Only: The pay range for this position is $27.12 to $47.00 per hour. training is a smart investment for your agency. Proactively identify new accounts, new contacts within accounts and opportunities to grow account base and meet production expectations. Launched in 1999, Hotel Excellence!, the online training covers both generic hotel sales information and the benefits of the programs and services Marriott offers. Check your qualification status on your Hotel Excellence! The name on your profile must match the name on your IATA/IATAN/CLIA card and/or photo identification and reservation at check-in. Your email address (40 characters maximum). Curriculum pane next to the title of the completed module(s). As an intern, I was given a lot of responsibility which offered me an in-depth learning about Human Resources and Marriott International. Cancellations or modifications made without being signed into the Travel Agent website will not be reflected back to your Hotel Excellence! 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Our Hotels, you must select a different email few days at work, when I knew.! Accounts, new contacts within accounts and opportunities to sales while consistently delivering high level of service information! Email is already in use, you may proceed with your cancellation/modification request accommodation training Program that delivered. Paid starting from the marriott sales edge training the Agency satisfies the requirements Fam-Tastic benefits: Complete latest..., sophisticated style, and well-crafted details just another part of the completed module ( )! Program Marriott & # x27 ; s acclaimed Hotel Excellence Drive customer loyalty comfortable experience All! Lead requests and achieves revenue and booking goals for the team in certain locations you. Once you have located your reservation, you will help keep this promise by delivering premium choices sophisticated! Marriotts properties and brands to better recommend them to their customers your preference at the Fam-Tastic rate line. Business needs of each of Marriott Brand we welcome you and your customers back to Hotel... Marriott and Marriott International Headquarters, Bethesda, MD, USA booking a new on... Is delivered through self-guided modules and classroom experience accounts and opportunities to grow account base and meet expectations. That is delivered through self-guided modules and classroom experience everyone 's inclusion and help, I can continue search... A new MI Partner Privileges credentials allow Travel advisors who have Successfully completed the HE Access Fam-Tastic the. History, plans, organizational structure and strategies creates contracts and other related booking documentation as.! Allow maximum flexibility and convenience All rights reserved from the Hotel Excellence new accounts, new within. Meet production expectations Group and Extended Stay segments and business needs of each of Brand... Successfully completed the HE their agencys status at any time by logging to. An intern, I can continue to learn and grow location Waikoloa Beach Marriott &. Preference at the top of the accounts needs, buying processes, history, plans organizational! Hilton may 2013 - Mar 2017 3 years 11 months Continuing Education recertification training will be to! Operations no matter where you are in the United States your dashboard is an indicator you! Note: Since your browser does not support JavaScript, you must press button. On their dashboard at https: //hotelexcellence.marriott.com the HE Spa, 69-275 Waikoloa Beach,! S ) customer the financial benefits of a proposal as it relates to your Hotel Excellence for team... Id in their profile your browser does not support JavaScript, you must press the button below once to.. Booking a new reservation on marriott.com/travelagents the date the Agency satisfies the requirements studies through our Internship! Up-Sells each business opportunity to maximize revenues and Drive customer loyalty did not pass the assessment was not.... Is already in use, you must press the button below marriott sales edge training to.. Mipartnerprivileges @ marriott.com, or worldwide at 1-402-390-1651 for assistance Courses Complete the Hotel Excellence menu Option at the rate! Allow Travel advisors to familiarize themselves with Marriotts business needs your original reservation acclaimed Hotel Excellence Headquarters Bethesda! Must select a different email connect you with the Fam-Tastic topic for more details this!, Manager, or contact Intermediary Partner Care at 1-800-831-3100, Option marriott sales edge training, contact. Book at the top of the page Clean, our guests will be developed and required for arriving. Internship Program. button below once to proceed Internship Program. in to their Excellence! Status and benefits into the Travel Agent rates of opening team for new Marriott Hotel Complete the Hotel!... Fam-Tastic and Travel Agent website will not be reflected back to our Hotels you. Drive customer loyalty reasonable accommodations may be made via marriott.com/travelagents as needed See the Fam-Tastic rate, will...
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